FAQs

Gaskells has an experience team who will support you through the cancellations process with your current waste provider, to make the transition as smooth as possible. No matter how long the process takes, we’ll hold our prices until our start date, to make sure you’re still saving money.

An agreement is needed to confirm our commitment to you, regarding our service levels and costs, and also, to confirm your commitment to us. All our terms and conditions are clearly set out on the back of the contract you’ll sign with us. This will ensure your service levels are of a consistent excellent standard, and that all legal requirements are taken care of.

This isn’t a one service fits all, so our team will need to speak to you first to understand your requirements. One of our dedicated Business Development Managers will then come and give you a free waste audit, to see what container is best for you.  Our team are professional, open and honest, and will give you the waste solution that fits you.

We offer weekly, fortnightly and daily collections. However frequently you want and need your bins to be emptied will be tailored to suit you.

We offer bins for all sorts of waste, from food waste to general waste and will tailor those bins to suit your requirements. One of our team of experts will explain what you can and can’t put in each one, but if you’re still unsure  – see below:

Wheelie Bins

Fels

Roll on Roll Off Skip

Compaction Equipment

 

The short answer to this question is no. The reason for this, is under the Environmental Protection Act 1990, all businesses have a legal requirement, which is called a Duty of Care, to make sure their waste is stored properly and disposed of legally. If you’re sharing a bin with your neighbouring business, only one of you will have the relevant documentation, so only one if you will be able to prove your waste is being disposed of legally and compliantly. An increasing number of businesses are being fined for not having a registered waste company deal with their waste. These fines range from £300 to £5,000.

Again, as with the above question, the answer to this is no, because of the Environmental Protection Act 1990. All businesses no matter now big or small have a Duty of Care to make sure their waste is being disposed of responsibly and legally. It’s against the law for businesses to take their rubbish home as it should be dealt with as commercial waste, not domestic waste.

You’ll have read about ‘Duty of Care’ in a couple of the answers on this page. It applies specifically to business waste and is a code issued under section 34 of the Environmental Protection Act 1990. Quite simply, it means as a business, you’re legally bound to make sure any waste you produce is stored responsibly and only given to businesses authorised to take it.  Gaskells are fully registered and licensed waste carriers, and when you switch to us, our paperwork includes our Duty of Care certificate, so you can prove you’re disposing of your waste legally and responsibly.